Popular Green Hills Spa Shuttered Unexpectedly

Customers and employees of a Davidson County spa said they were caught off guard when it unexpectedly closed for good.

When Sarah Allen visited Nashville's Laser Spa by Premier at the Green Hills location two weeks ago she had no idea it would be her last time there.

Allen purchased a $4,000 hair removal package from the spa. Up until this week she was extremely satisfied with the results. However, with a handful of visits still on the books Allen said she fears the worst.

"It’s completely unreasonable," she explained. "I actually have an appointment this Friday and they're just nowhere to be found," Allen said.

A sign in the window which initially stated they were closed for the day has been marked over with a more recent message, saying they are closed – permanently.

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A statement on the company's web site states as of Friday, October 16 said they were moving treatments for Nashville clients to Knoxville and hoped it won't be inconvenient. Treatments have typically have been done every six to eight weeks.

The site provided a number to call, but NewsChannel 5’s calls were not answered and have not been returned.

"I've invested a ton of money in this. I either want a refund, or want to be able to set up my appointments here locally," said Allen.

Allen wasn't the only one scratching her head. NewsChannel 5 spoke to a former employee off camera who said everyone who worked in the office was blind-sided. Six people were laid off and at least a thousand clients were left in the dark.

"I'm sure there are some customers right now that don't even know. They were a Green Hills business. I imagine they had a huge clientele," Allen said.

She has considering a Class Action lawsuit, but in the meantime hopes to hear from more former clients like herself. Allen can be reached at premierproblems@gmail.com.

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пятница, 9 сентября 2016 г.